oojl Privacy Policy

1. Introduction

oojl operates an online casino and sports betting platform accessible at oojl.net, serving players primarily in the Philippines. We are committed to handling your personal information responsibly and in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through the oojl website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). Please read this Policy carefully. If you do not agree with its terms, you should not use the oojl Platform.

This Policy should be read together with our Terms & Conditions, which are available at /terms-conditions.

2. Personal Data We Collect

oojl collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:

Data you provide directly:

• Identity data: Full legal name, date of birth, nationality, and government-issued identification documents (e.g., Philippine passport, SSS ID, driver's licence, PhilSys ID).
• Contact data: Email address, Philippine mobile number, and residential address.
• Financial data: GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), and Visa/Mastercard information used for deposits and withdrawals.
• Account data: Username, password (stored in hashed form), account preferences, and communication preferences.
• Verification data: Selfies, photographs of identification documents, and proof of address submitted during KYC (Know Your Customer) verification.
• Support data: Records of communications with our customer support team, including live chat transcripts and email correspondence.

Data collected automatically:

• Technical data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, deposit and withdrawal history, and clickstream data.
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookie data: Data collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

3. How We Use Your Personal Data

oojl uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your oojl account, including verifying your identity and age (21+ requirement) during registration and KYC processes.
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso, and deliver the core functionality of the Platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other illegal or prohibited activities.
• Legal and regulatory compliance: To comply with applicable Philippine laws, including the DPA, anti-money laundering regulations, and requirements imposed by relevant gaming regulatory authorities.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to administer self-exclusion and limit-setting tools.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, security, and user experience of the Platform.

4. Legal Basis for Processing

oojl processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our contract with you (i.e., to provide the oojl Platform and its services).
• Legal obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including KYC, anti-money laundering, and responsible gaming obligations.
• Legitimate interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

oojl does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers who assist us in verifying player identities and complying with regulatory requirements.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, or regulatory directive, including disclosures to the Anti-Money Laundering Council (AMLC) and relevant gaming authorities.
• Professional advisers: Lawyers, auditors, and accountants where necessary for the conduct of our business.

All third parties with whom we share personal data are required to handle it in accordance with applicable data protection laws and our contractual requirements.

6. Cookies and Tracking Technologies

oojl uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality, such as maintaining your login session.
• Performance and analytics cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and display options.
• Marketing cookies: Used to deliver relevant promotional content. These are only set where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

7. Data Retention

oojl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary for legitimate business purposes. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• KYC and identity verification documents are retained for the period required by applicable regulatory requirements.
• Customer support records are retained for three (3) years following the resolution of the relevant matter.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required, oojl will securely delete or anonymise it in accordance with our data retention procedures.

8. Data Security

oojl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the oojl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Two-factor authentication options for player accounts.

While oojl takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying oojl immediately if you suspect any unauthorised access to your account.

9. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oojl:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data oojl holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact oojl's Data Protection Officer via the support email address displayed in the footer of this page. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

The oojl Platform is strictly intended for persons aged 21 years and above. oojl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the oojl Platform, please contact our support team immediately so that we can take appropriate action.

11. International Data Transfers

oojl's primary operations are based in the Philippines. Where personal data is transferred to service providers or infrastructure located outside the Philippines, oojl ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require recipients to provide a level of data protection equivalent to that required under Philippine law.

12. Third-Party Links

The oojl Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the oojl Platform. oojl is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

13. Updates to This Privacy Policy

oojl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform functionality. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Where changes are material, oojl will notify registered players via email or in-platform notification.

Your continued use of the oojl Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the Platform.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact oojl's Data Protection Officer. Our support team is available 24/7 via live chat on the Platform.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data rights have been violated.